As soon as the customer pays, they are handed a Lean&Co coaster pager. They take any seat indoors or on the terrace; once the order is ready, the coaster vibrates, beeps and flashes to recall them to the counter. 1000 m range, packs of 10 to 100 pagers with multi-station charger. 3-year hardware warranty, Swiss support.
In fast food and food courts, the queue at the counter remains the main friction point for your customers. They order, pay, then wait standing in a cramped space until their number is called over the loudspeaker. This passive waiting creates impatience, clutters your point of sale and degrades the customer experience from the very first minutes of the visit.
With the BuzzEet-QM pack, hand each customer a discreet pager when they place their order. They sit wherever they like, shop around or enjoy the terrace, and are discreetly alerted by vibration and flash as soon as their order is ready. Result: zero counter queue, preserved ambience, faster table turnover and significantly higher customer satisfaction.
At peak times the line blocks the till, slows order taking and pushes hurried customers away before they even buy.
Your team shouts names, repeats orders and burns minutes they should spend on service and upsell.
Noise, visible stress, customers standing: the venue looks low-end and the basket drops automatically.
The customer leaves the queue immediately and sits anywhere: your counter flows again and no one walks out before paying.
Vibration + flash + ring on the coaster: staff stop shouting and focus on production and checkout. The PA is gone, service is back.
Calm atmosphere, seated customers, comfortable wait: brand image rises, they add a drink or dessert and the ticket grows without hiring.
In the field
Customers can move freely in the establishment, shop or simply sit comfortably while waiting for their order.
Waiting becomes active and pleasant. Customers no longer anxiously stare at the counter.
No more loudspeaker calls. The pager vibrates silently for a premium experience.
Increase table turnover by up to 30%. Customers pick up their orders faster.
Your staff no longer wastes time looking for customers or managing queues.
Easily track the number of orders in progress and optimize your workflow.
Up to 1000 meters range outdoors. Ideal for large spaces and terraces.
Shock and splash resistant design (IPX54). Designed for intensive use.
All our products come with a 3-year warranty. After-sales service based in Switzerland.
McDonald's, KFC, Burger King use pagers to call customers when their order is ready.
In shopping centers, customers can shop while their order is being prepared.
Customers sit comfortably and are alerted discreetly.
During peak hours, avoid queues at the counter.
Combined with our customer pagers, our order-taking software orchestrates the entire order journey: from cashier entry to customer pickup, with real-time tracking shared between the cashier, kitchen, dining-room screen and customer pager.
Full order capture at the till with all attributes (item, price, quantity, options).
The software generates a unique order number printed on the ticket and automatically links it to a customer pager number handed over.
As soon as the cashier validates the order, it appears instantly on the kitchen display, sorted by arrival.
Four statuses drive production: Received, In preparation, Ready, Served. Kitchen staff move orders between statuses in one click.
When an order moves to "In preparation", it appears instantly and automatically on the dining-room screen so customers can track their own order.
Once the dish is ready, the kitchen calls the pager number linked to the order. The customer (or the server) collects the order, then the order is set to "Served".
Sector context: fast-food, traditional restaurants, drive-through and click & collect.
The team-side counterpart: alert servers from the Kitchen Display System.
Variant dedicated to snacking, fast food and pop-up outlets.
Pair your customer pagers with the order-taking and display software.
Customer pagers represent an investment with high operational and commercial impact. Request your personalized quote today.
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