Lean&Co - Solutions de gestion de l'attente

    Order-Taking Software

    Cashier, kitchen display and customer dining-room screen synchronized in real time, with a unique order number linked to a customer pager. A complete solution to streamline order entry, kitchen production and customer pickup.

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    Direct answer

    How to remove server-to-kitchen back-and-forth during service?

    The server enters the order on a tablet directly on the floor; it instantly prints or shows in the kitchen (KDS) and bar. Paired with Lean&Co server pagers, the kitchen then recalls the server on their watch-pager as soon as a dish is ready. No more kitchen runs, hot dishes served, real-time stats and dynamic floor plan.

    order-taking softwareKDSserver tabletfloor plan

    Access your online client interface

    Once deployed in your venue, sign in to your dedicated interface to manage cashier, kitchen and dining-room screen, handle orders and check your stats. Support in French and English.

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    Complementary Solution

    Order-Taking Software

    Combined with our customer pagers, our order-taking software orchestrates the entire order journey: from cashier entry to customer pickup, with real-time tracking shared between the cashier, kitchen, dining-room screen and customer pager.

    1. 1

      Order entry at the cashier

      Full order capture at the till with all attributes (item, price, quantity, options).

    2. 2

      Unique ticket number + customer pager

      The software generates a unique order number printed on the ticket and automatically links it to a customer pager number handed over.

    3. 3

      Instant kitchen display

      As soon as the cashier validates the order, it appears instantly on the kitchen display, sorted by arrival.

    4. 4

      Kitchen production statuses

      Four statuses drive production: Received, In preparation, Ready, Served. Kitchen staff move orders between statuses in one click.

    5. 5

      Customer display in the dining area

      When an order moves to "In preparation", it appears instantly and automatically on the dining-room screen so customers can track their own order.

    6. 6

      Pager call & pickup

      Once the dish is ready, the kitchen calls the pager number linked to the order. The customer (or the server) collects the order, then the order is set to "Served".

    Key modules of the software

    An integrated solution that covers the full order journey, from the till to customer pickup, leveraging our pagers and our kitchen/dining-room screens.

    Full POS entry

    Order capture with all attributes: item, price, quantity, options, discounts.

    Unique number + customer pager

    A unique order number is printed on the ticket and automatically linked to a customer pager number.

    Real-time kitchen screen

    As soon as the cashier validates, the order appears instantly on the kitchen screen, sorted by arrival.

    4 production statuses

    Received · In preparation · Ready · Served. Kitchen staff move each order in one click.

    Customer dining screen

    Orders in preparation appear automatically on a dining-room screen so customers can track their own order.

    Pager call & pickup

    Once ready, the kitchen calls the customer pager. The customer collects the order, then the order is set to "Served".

    Frequently Asked Questions

    Ready to streamline your order taking?

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    In the field

    Deployment at the Marriott Geneva