After ordering at the counter, the customer is given a Lean&Co coaster pager. They can take any seat in the dining room or terrace; as soon as the order is ready, the pager vibrates, beeps and flashes to recall them. The counter stays clear, the floor organises itself, and service runs calmly.
Food service establishments face the same operational challenge every day: efficiently managing peak-hour crowds without degrading the customer experience. Whether you run a fast-food outlet, food court, bakery or cafe, the queue at the counter remains a major friction point that directly impacts your revenue and brand image.
The BuzzEet-QM solution transforms this passive waiting into a liberated experience. By handing each customer a coaster pager, you give them the freedom to sit, move around or shop while their order is being prepared. The discreet vibration and flash alert preserves your establishment's ambience while streamlining counter flow and accelerating table turnover.
Visible from the street, it turns away hurried passers-by and drags your average ticket down.
PA calls, standing customers, tension at the till: no chance of building loyalty in that mood.
Cashing in, taking orders and calling customers at once: service quality collapses.
The queue disappears visually, the customer sits freely and no passer-by walks past your door.
Vibration + flash on the coaster: shouting at the counter is over, atmosphere fits loyalty again.
Your staff only handle production and checkout: service quality holds even in full rush.
In the field
Customers can sit and wait peacefully without watching the counter.
No more shouted or mispronounced names. The alert is discreet and personal.
Customers collect their orders quickly, freeing up tables faster.
No more customers crowding the counter. The workspace stays organized.
Staff can focus on preparation without being interrupted.
The pager number matches the order. No more confusion.
Customers order at the counter and wait comfortably seated.
Manage hundreds of customers simultaneously in shopping centers.
Avoid crowding at the counter during peak hours.
Patients wait seated while their prescription is prepared.
Customers can choose their seat and be alerted remotely.
Notify customers as soon as their order is ready for pickup.
| BuzzEet-QM Model | Range 1000m, 1-999 pagers |
| Alert | Vibration + Flash + Ring |
| Battery life | 48h standby |
| Charger | Charging station for 15 pagers |
| Waterproof | IPX54 |
| Warranty | 3 years |
Our Customer Pagers are built to last and come with a comprehensive three-year warranty.
We deliver pre-configured equipment ready to use.
Your satisfaction is our priority even after your purchase.
Coaster-QM vibrating pagers handed to each customer in the dining room, drive-through or click & collect.
Connect the Kitchen Display System to the dining room to silently announce ready dishes.
Complementary sector view: server team coordination in hospitality.
Variant dedicated to snacking, food courts and high-throughput fast food.
Combined with our customer pagers, our order-taking software orchestrates the entire order journey: from cashier entry to customer pickup, with real-time tracking shared between the cashier, kitchen, dining-room screen and customer pager.
Full order capture at the till with all attributes (item, price, quantity, options).
The software generates a unique order number printed on the ticket and automatically links it to a customer pager number handed over.
As soon as the cashier validates the order, it appears instantly on the kitchen display, sorted by arrival.
Four statuses drive production: Received, In preparation, Ready, Served. Kitchen staff move orders between statuses in one click.
When an order moves to "In preparation", it appears instantly and automatically on the dining-room screen so customers can track their own order.
Once the dish is ready, the kitchen calls the pager number linked to the order. The customer (or the server) collects the order, then the order is set to "Served".
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