SmartBooking - Appointments & Dock Scheduling
Intelligently plan your dock slots with BookYourDock SmartBooking. This dock scheduling module allows your carriers to book online and automatically optimizes slot allocation based on your dock capacity.
How are carrier appointments managed in BookYourDock?
BookYourDock offers a SmartBooking module where each carrier reserves a dock slot in self-service, based on your business rules: cargo type, duration, compatible dock. Conflicts are automatically avoided and confirmations sent by email and SMS.
SmartBooking & Dock Scheduling Features
SmartBooking online reservation
Your carriers book their dock scheduling slots directly via a dedicated web portal. No more phone calls and emails.
Configurable dock slots
Define dock scheduling slot duration, opening hours and booking rules according to your operational needs.
Carrier portal
Dedicated interface for your carriers: SmartBooking reservation, modification, cancellation and appointment tracking independently.
Automatic notifications
Appointment confirmations, reminders and modification alerts sent by email and SMS to carriers via the Yard Management System.
Dock assignment
Automatically or manually assign docks based on merchandise type and availability in the yard management software.
Capacity optimization
Visualize your dock occupancy rate and optimize dock scheduling distribution to maximize throughput.
SmartBooking Workflow
Carrier logs into SmartBooking
The carrier accesses the BookYourDock SmartBooking portal with their credentials.
Dock scheduling slot selection
They view available slots on the dock schedule and select the one that suits them.
Information entry
They complete required information: merchandise type, order number, vehicle license plate.
Automatic confirmation
The SmartBooking appointment is confirmed by email and SMS. The dock is automatically assigned by the dock scheduling software.
SmartBooking & Dock Scheduling Advantages
Reduced wait times
Drivers arrive at the scheduled time thanks to SmartBooking, reducing queues and idle time by 30 to 50%.
Better dock utilization
Dock scheduling optimization allows increasing the number of rotations per day and maximizing your logistics yard capacity.
Carrier satisfaction
A simple and transparent SmartBooking process improves relationships with your carrier partners.
Advance visibility
Plan your human and material resources with dock scheduling software visibility on upcoming appointments.
Frequently Asked Questions
Request a free presentation
Our team will present BookYourDock and help you find the best configuration for your logistics site.